FAQs

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Q. Are these patch cables POE compatible?

A. Yes, all Patchsee Cat5e, Cat6 & Cat6a patch cables are suitable to use with power over ethernet installations. (Please see the relevant Data sheet for more information).

Q. Are you able to ship outside of the UK?

A. We are setup to deliver next day across the UK. However, we can also arrange Royal Mail or DPD delivery (depending on the consignment weight) across Europe as an economy or express option. Please email us for delivery options available or select the correct delivery option at Checkout.

Q. What batteries does the Patchlight take?

A. The Patchlight comes with a USB charger so can be charged from any USB port. It is also supplied with a UK plug for charging directly from the mains.

Q. What is the maximum length available on Cat5e Patchsee cables?

A. Both the Cat5e and Cat6 Patchsee cables are available in 6x lengths being 0.6m, 1.2m, 1.5m 2.1m, 3.1m and 4.9m. There is however a much larger range of sizes in Cat6a – in total 19x different lengths up to 30m available in both UTP and FTP types.

Q. How are the Patchsee cables packaged?

A. The Patchsee Cat5e cables are packaged in plastic bags of 12 and are individually loosely coiled with cable ties that can be easily removed without damaging the cable. Patchsee Cat6 and Cat6a cables are usually delivered in boxes, however we do try and condense the delivery as much as possible before shipping to reduce your on-site waste.

Q. Are quantity discounts available for bulk/project purchases?

A. Although the published web prices are the same for all Patchsee UK resellers, we do work closely with the Country Manager on a project by project basis which can result in additional discounts being provided. It's always best to email your enquiry to [email protected] or call our sales team to see how we can help. Trade and public sector discounts are also available.

Q. Do the CableClips fit on all patch cables?

A. The patchsee CableClips are designed to fit all categories of Patchsee patch cables.

Q. Does the Patchlight work on all categories of patch cables?

A. Yes, the PatchLight is designed to work with all categories of the Patchsee branded patch cables. It simply pushes over the end of the boot and you can select either a flashing or stable light source to identify the other end of the cable. The Patch Lights are available with either a White, Red or Green coloured light option.

Q. Can we source Patchsee cables in any other colour than Black?

A. Cat5e, Cat6 and Cat6a Patchsee cables are only available in Black. However, you then have a choice of 16 colours of Patch Clips, providing a quick first level identification of cable connection and application types.

Q. Is there a minimum order quantity?

A. All Patchsee Cat5e cables are bagged in multiples of 12. The Cat6 and Cat6a cables are sold in multiples of 12 up to and including the 2.4m lengths, then the 2.7m - 4.9m lengths are available in multiples of 6. All the big length Patchsee cables starting from 6.1m in length are sold individually.

Q. If the cables are all black how can we identify the difference types in high density patching?

A. The Patchsee Cat5e, Cat6 and Cat6a cables all have a different style of boot, therefore you can quickly spot the type of cables once installed. The cable part number and length is also printed on to both boots on every cable, so great if you need to identify a required length.

Q. How quickly will my Patchsee order arrive?

A. We always hold good local stock quantity of Patchsee cables. However, if you have a larger or urgent order to place we can then directly access the manufacturers warehouse stock in France. This can be shipped either on a 3-4 day lead time via road freight, or if urgent we can arrange an air freight service for a small cost uplift..